680 - There is no dial tone

The modem has reported that there is no dial tone.

Try the following:

1

Please make sure the phone line is properly plugged into your modem and the wall jack, and make sure the phones that utilize this line are not off the hook.

2

Re-boot the computer -- turn it off, wait a minute, then turn it back on. Now try to re-connect.

3

Check to see if there a dial tone by plugging in a handset on the line.

4

Check to see if you have any features that would change the dial tone sound, such as voice mail or a fax macihne? If so, disconnect or disable these devices.

5

Add commas before the phone number you are dialing. Each comma adds a one second pause. Slowing down the call can help the call processing.

6

If the problem persists, refer to a qualified technician.

1		Please make sure the phone line is properly plugged into your modem and the wall jack, and make sure the phones that utilize this line are not off the hook.
2		Re-boot the computer -- turn it off, wait a minute, then turn it back on. Now try to re-connect.
3		Check to see if there a dial tone by plugging in a handset on the line.
4		Check to see if you have any features that would change the dial tone sound, such as voice mail or a fax macihne? If so, disconnect or disable these devices.
5		Add commas before the phone number you are dialing. Each comma adds a one second pause. Slowing down the call can help the call processing.
6		If the problem persists, refer to a qualified technician.